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When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform them of your wishes: The Mail Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item.

I have a question about a product. Who should I call for assistance? BACK TO TOP Our friendly Customer Satisfaction Team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, deliveryÉ anything! Contact us by email at custserv@ClothesCompany, or call us at 1-800-111-1111. I saw a product in your catalog but don''t see it on your Web site. Can I still order it? BACK TO TOP Occasionally you''ll find items lacetrimmedgown in our catalog that are not on our web site. Don''t worry, you can still order your items here, simply click HERE and add the item number and associated information in the correct area. Your order will be processed as usual. If you have any questions feel free to call our Customer Service Department at 1-800-111-1111 for more information. My email address has changed. How do I change my email subscription so I can continue receiving it?

If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? BACK TO TOP To request an application for the ClothesCompany ShopExtra credit card, call lacetrimmedgown us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Be sure lacetrimmedgown to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known lacetrimmedgown specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would lacetrimmedgown like to learn more about Hanover Direct, click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP