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Visit our site today to browse our online inventory of plus size clothing and accessories. Extended size clothing from brands you know – all at incredible prices! Or, you can have our catalog sent to your home. Find here To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany greeting card? Possible Problems with sending a card Other information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area. ClothesCompany isn''t just a great catalog to shop from, it''s is a great lacetrimmedgownandrobe place to work, too! Click here lacetrimmedgownandrobe to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate offices are located in Weehawken, New Jersey, right across lacetrimmedgownandrobe the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog for myself or for a friend? BACK TO TOP If you''d like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 2-3 weeks. How do I inform you of an address change so I can continue receiving your catalog? BACK TO TOP To update your account with your current address, please call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include both your previous and new addresses. |
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