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Visit our site today to browse our online inventory of plus size clothing and accessories. Extended size clothing from brands you know – all at incredible prices! Or, you can have our catalog sent to your home. Find here I saw a product in your catalog but don''t see it on your Web site. Can I still order it? How do I know if a product I see on your site is in stock? plus size clothing do i have to pay sales tax? doesn''t the internet tax freedom act say that i don''t have to pay sales tax when shopping online? how do i complete a purchase online? is shopping online at clothescompany secure? can i order online without a credit size card? can i phone, fax, email or mail in my order? can i save my shopping cart if i''m not ready to check out? what are cookies? what do they do? how do i set my browser to accept full cookies? order processing and shipping information when is my order processed? what shipping methods are available? how much does shipping cost? if my selection is "backordered," what happens? slips how do i check the status of my order or contact you if i have a question about my order? an item i''ve ordered is on backorder and i do not want to wait for it. how can i cancel it? if my selection is "cancelled," what happens? do you ship internationally? when you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. if you would like to change your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control plus you may receive mailings from a third party in the meantime. if you do not want to receive any catalogs from any direct marketing size companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing association, p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request full known slips to all its members. it can take as much as 6 to 8 months for them to comply with your request. when is my order processed? back to top orders are shipped within 48 hours for in-stock merchandise. we will notify you via email on out-of-stock status of a particular item. how do i return an item to clothescompany? back to top please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following plus address via insured mail: if you need assistance prior to returning your item(s), please call us at 1-800-111-1111. how do i exchange an item i''ve received for something else? back to top if you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your size return merchandise. if the amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be refunded unless the error was ours), please include payment for the additional amount. there are no additional charges for shipping if you''re exchanging an item. if you have specific questions about full exchanging an item, please call us at 1-800-111-1111. how do i return or exchange a gift bought for me from clothescompany? back slips to top |
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