plus size knit dress

Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible question you might have about shopping our site, buying our plus size cotton dress products, and finding out about our customer service policies. so take a look here for the basics on what size it''s all about. if you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. about clothescompany and hanover direct, inc. how do i contact clothescompany? knit how do i apply for a clothescompany shopextra credit card? who owns the clothescompany catalog? how do i find out about employment opportunities with clothescompany or your parent dress company, hanover direct, inc.? how do i contact your corporate offices? our catalog how do i request a catalog for myself or for a friend? how do i inform you of an address plus change so i can continuing receiving your catalog?

when that happens, we will immediately notify you via email with the anticipated size shipping date. most items knit that are backordered are expected to arrive in our fulfillment center within 30 days. we ship all ordered items as they become available, so if you have ordered more than one item and any of those items dress is on backorder, you will receive multiple shipments. you will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. how do i check the status of my order or contact you if i have a question about my order? back to top if you have any question about your order, including order status, call us at 1-800-111-1111 plus or email us at custserv@clothescompany please include your name, address, and order size confirmation knit number in addition to your question so that dress we may assist you as quickly as possible. an item i''ve ordered is on backorder and i do not want to wait for it. how can i cancel it? back to top

to cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@clothescompany and include your name, address plus and order confirmation number, if known, and the item you wish to cancel. if the item has not already been shipped to you, we will cancel it immediately. if it has already shipped, you may refuse the package upon delivery and it will be returned to us. if my selection is "cancelled," what happens? back to top we do our best to closely monitor inventory levels and keep the clothescompany web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued size and subsequently become permanently unavailable before we are able to remove those products from our site. when that happens, we will notify you that knit the item has been "cancelled" and may suggest an alternate product. because we bill you as items are shipped, your credit card will not be charged for dress any items that are unavailable. if an item is discontinued, we may substitute merchandise of equal or better value.